Technician Eric came in and did a great job fixing the toilet in a quick manner.
Nessa Daughdrill
1 week ago
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Art at USA Drain and Plumbers Works helped us after hours. We appreciate Art’s customer service, knowledge, and skill to get our bathroom functioning after hours, especially since our young granddaughter was staying overnight with us. Thanks, Art!
Danny Grisa
1 week ago
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Do not use unless you want to be extorted for paying $800/hour for plumbing work. Our tenant at a single-family home called them after-hours (without our knowledge) to fix a water leak that was outside the home in the garage. We got an invoice for a whopping $3500 for 2-3 hours of work for 2 guys. We said the invoice was ridiculous and we had other plumbers quote us $800 based on the scope of work and pictures they provided. At most, the parts needed were $250-300 and there was no digging machinery needed, so the rest is all purely labor. They said "we're going to get our money one way or the other and will not negotiate; we will lien your property if we don't get paid in full". They even called our tenant directly and threatened them that they were going to lien the home for non-payment, and they could potentially get kicked out. I've never had such a poor experience with a plumbing company in my 25 years in real estate. The fact they have 5.0 star rating on here is astonishing. They're essentially billed us $800/hour in labor for a routine plumbing repair that involved digging up a leaking water line and replacing a leaking pressure-regulator valve, and then threatened both us and our tenants when we disputed their bill. Truly unbelievable. We do not plan on paying them the inflated amount they are requesting.
Raymond Gordon
2 weeks ago
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Art came out and fixed my toilet quickly and clearly explained the problem.
mike prew
2 weeks ago
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Had plumbing issue and call USA drain plumbing and they came out the same day Art and Eric did an outstanding job.